Quick, Easy and Secure Remote Sessions
Just follow the simple steps below to get support
Step 1 – Click on the “Get Support now” button below and allow the "Splashtop SOS" support app to download and "Run" it when it's finished downloading.
> Cant find it? - Look around your screen, most of the time it will be somewhere at the bottom asking you to "Open" or "Run" the app.
Step 2 – Once You run the app, you might have Windows pop up with a warning like "Allow this app to make changes", That is all good, just click to confirm. When the app is running, it will display a code – please tell this code to your technician and they will use it to connect to your screen.
Step 3 – Now the technician might ask you to try and replicate the problem so we are sure we are fixing the corect one! Once we see it for ourselves you can choose to end the call and leave us to it or stay on the line.
Step 4 - Once fixed the technician will give you a call back and demonstrate the resulotion and ask you to confirm you are happy that your IT Issue has indeed been sorted.